As we clink glasses and exchange cheers for the final episodes of 2023, Team Maplytics extends its heartfelt wishes to our wonderful customers, amazing partners, and a very supportive community. 2023 was a joyride and it was memorable because of your presence. Reflecting on the past year, we are deeply grateful for your unwavering support in the lows and highs, and we are indebted for the trust placed in us to address your locational intelligence needs. We hope that we have played our part well.
In 2023, Team Maplytics proudly introduced three major release waves honoring the three wonderful seasons. Every wave was a leap ahead toward our mission of commitment to innovation and excellence. We have established some new important relationships that have enriched us and our community throughout the year. At the same time, we are proud that we have grown our team and each team member with more talents added and explored.
At Inogic, we aim to empower our clients and partners with all-inclusive maps integration with Dynamics 365 for improved insights, analytics, productivity, and ROI. We hope our efforts have exceeded your expectations, catalyzing your journey to success. While we anticipate the events of the new year, we are committed to providing more value to your success throughout our partnership.
To relive and flaunt (a bit) the highlights of 2023 at Maplytics and to express our heartfelt gratitude, we’ve compiled some important milestones that showcase our collective achievements.
Three Release Waves in 2023
New Year 2023 Release
We welcomed the new year with a formula to Maximize Field productivity with enhancements in Auto Scheduling, Mobile UI, Route Tracking, and more! The Auto Scheduling display was updated fourfold with the Appointment Scheduler having 3 layers of display, namely, a Calendar, Trip Summary, and a Detail Map. Route plotted and taken by the field rep can be tracked and updated for future use. Users can select from among the various feature layers available online on the ArcGIS portal and plot the same on the map. Right Clicking on the Detail Map gives an option for Street View and clicking it opens an improved 3D view of the street. Users can now view the turn-by-turn navigations on Apple Maps on desktops, iPhones, and iPads.
Summer 2023 Release
The Winter Release was followed by the Summer 2023 Release! The existing function of Area Of Service was upgraded so that the users can determine an area in which services are being offered and also be able to visualize the records that lie in that area. Within the ‘By Drawing’ Option, a ‘By File’ Option is now available in the drop-down to plot & and visualize CRM data on Map. The Search Record feature within Detail Map enables a user to find a specific record on the map by entering its primary attribute. The May 2023 release has a Data Grid, Lasso Tool, and a Mass Actions option added to the Detail Map Control of Dataset. Significant alterations to the Batch Processing Tool’s user interface have been observed. After plotting records, a particular record can be searched by typing the primary attribute and getting prompts for records with the Search Record On Mobile feature.
Fall 2023 Release
This advancement to the traditional Auto Scheduling feature enables users to save the clients’ available working days and hours and consider them while scheduling appointments. Certain appointments need to be repeated multiple times in weeks/ months. The frequency details can now be saved and the planner shall plan the recurring appointments accordingly after the specified interval. Appointments and other Activities can be scheduled for each of the waypoints of a smart route formed using the ‘Add to Route’ button for random records in the Data Grid of the Detail Map Control. The frequently visited places can now be added to a list of favorite places and easily be picked up for route plotting, as the current location, as a place of interest to search other places nearby, and more. With a ‘Locate Me’ button in the PCF, Individual Record Map, and Detail Map, the user’s GPS or Current Location gets plotted on the Map. The follow/unfollow action enables the Admin and all the users to follow the record. With Multiple Routing, the users of PCF and Detail Map are enabled to view multiple saved routes together on the map. Using the plot by-drawing feature, two or more shapes can be drawn on the map, and 3 types of shape operations i.e. Difference, Intersection, and Union can be performed on the overlapping shapes just as in Detail Map.
Summit Events of 2023
Microsoft Power Platform Conference 2023 #MPPC23
Inogic was a highlight at #MPPC3 with its presence. Many tech enthusiasts visited Inogic at Booth #102 to meet the experts behind 15+ years of innovation and expertise in Dynamics 365 CRM and Power Platform. Inogic also showcased two of their recent launches – Whatsapp4Dynamics and DedupeD.
European Power Platform Conference 2023 #EPPC23
As a Microsoft Gold ISV Partner, Inogic participated as an exhibitor at Booth #14 during EPPC23. We showcased our commendable expertise in Dynamics 365 CRM and Power Platform solutions.
Dynamics 365 Community Summit, North America #MySummitNA
Team Maplytics, was present as proud Platinum Sponsors throughout the Summit and it was an experience class apart! As an innovative solutions-producing hub within Microsoft Dynamics 365 CRM, we were thrilled to present a live session on Maplytics to the wonderful interactive attendees! Our session was also graced by our #CustomerForLife, Abby Torres, Director of IT, ReEmployAbility, and a #MSDyn365CRM Architect herself at the session. She shared her invaluable experience of using Maplytics for years now with calculated facts and numbers.
A Dip in the Pool of Artificial Intelligence
The Professional Services Division of Inogic took up a new mission of transforming business functions using Azure OpenAI models, a cloud service powered by OpenAI on Microsoft’s Azure Platform. The division now develops AI-driven applications for Advanced Decision-Making, Content Generation, Reporting and Analysis, and more. Copilot in Dynamics 365 and Power Platform is an AI-powered assistant employed to help users with a variety of business operations and activities. Inogic uses it to help businesses develop AI-driven applications to streamline business processes, automate daily operations, improve productivity, get better returns on investment, and more!
Giving back to the Society
Inogic has believed in the power of benevolence and has taken it up as a mission over the years to give back to society. Accumulating knowledge, assimilating it, and churning out experiences with additions in the form of blogs, forum questions, etc. has been the go-to act of giving back. Apart from this Inogic has been associated in 2023 as well with Non-profits such as Anarde Foundation, India, and Karta Initiative that aim at developing villages holistically, implementing sustainable solutions, and thus giving people a reason to continue to live in the villages and support underprivileged and marginalized youth right from social-emotional well-being, life-choices, career- choices, critical thinking, university preparation, to scholarship and mentorship, etc.
Vision for 2024
Looking forward to the year ahead, Team Maplytics already working on new robust and unique feature development, exploring ways to add even more value to the clients’ businesses. As we pounce toward innovation, we invite insights from our Users and Partners on how the future can be evolved. Connect with us at crm@inogic.com with your suggestions, feedback, and other pointers!
We want to express our gratitude once again to all our clients, partners, and the lovely Dynamics 365 and Power Platform community. Your ongoing support is the foundation of our growth, and we look forward to another year of collaboration, innovation, and shared success in 2024!
Until then,
Have a sparkling New Year 2024!
