Visualizing Dynamics 365 CRM or PowerApps data on map offers unrestricted opportunities and enables its users to perform unfathomable tasks quickly. With Maplytics, a Preferred Solution on Microsoft AppSource, Dynamics 365 CRM users can now perform quick visualization of their Dynamics 365 CRM data using Maps.

Going a step further, for any business it is crucial to manage territories effectively in order to assign the field reps a targeted area. As every geography has its distinct revenue or area, a target area gets dedicated reps who take care of the territory assigned to them. Keeping this in mind to improve Sales and Service, managing territories is a must. It allows the manager to not only define territories but also manage them.

Let’s understand how Maplytics helps you to manage territories in a smart and easy way:

Creating Territories

By creating geographies the Sales or Service Manager is able to create territories geographically. With the help of territory assignment workflow users are able to assign territories to records based on their location, be it in a certain geocode or geography. With advanced territory manager users are able to view regions on the map and create territories out of these regions right on the map.

Territories can be created on the map by following four ways:

a. By Files: With plotting Shape files and Excel files having geographical information.

Maps within Dynamics 365 CRM
b. By Region: This can be achieved via plotting regional boundaries like postal codes, counties etc. to create territories for Sales or Service team.
Maps within Dynamics 365 CRM

cBy Drawing: Here territories are created from regions that can’t be defined by a specific boundary.

Maps within Dynamics 365 CRM

dBy Territory: This helps in plotting pre-defined territories on map. With existing territories plotted on map, users can compare and analyze territories.

Maps within Dynamics 365 CRM

Aligning Territories

In the last, section we reviewed how we can create territories based on region, Shape files or drawing. This section focuses on how to balance territories in order to give equal opportunity to each field rep and generate maximum benefit for the organization.

Let’s understand how territories can be balanced. Suppose Rhea is the Sales manager monitoring two territories viz. Territory 1 and Territory 2 made of postal codes. Rhea assigns these territories to Jacob and James respectively. On analyzing, Rhea realizes Territory 2 has large number of area leads than Territory 1. Rhea carries out analysis and moves postal code 10310 from Territory 2 to Territory 1 thereby balancing leads in both territories.

Maps within Dynamics 365 CRM

It is also possible to copy regions/geographies from one territory to another in case the leads overlap.

Maps within Dynamics 365 CRM

Read more on how to align territories.

Few other prominent features of Territory Management are below:

  • Manage Territory: Rhea can assign or change the territories of existing records using Mass Action.
  • Bulk Geographies: With the help of this feature Rhea can upload multiple geographies through an Excel file supported by CRM using the Bulk Geographies feature in Maplytics.
  • Batch Processing Tool: Territory assignment can be done for multiple records via Batch Processing Tool.

Therefore you have seen how Territory Management helps the management organize its workforce and strategize to get maximum ROI. For a free trial of Territory Management and other features of Maplytics download the solution from Microsoft AppSource or our Website.

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